SynThera - AI-Powered Clinical Copilot

Service Description

These Terms of Service ("Terms") govern your use of SynThera Health's ("SynThera," "we," "us," or "our") AI-powered clinical intelligence platform and related services ("Services"). By accessing or using our Services, you ("User," "you," or "your") agree to be bound by these Terms.

SynThera provides artificial intelligence-powered clinical decision support tools designed to assist healthcare professionals in clinical documentation, diagnostic reasoning, and patient care optimization. Our Services are intended for use by licensed healthcare professionals only.

Important: SynThera is a clinical decision support tool and does not replace professional medical judgment. Healthcare professionals remain solely responsible for all clinical decisions and patient care.

User Accounts

Account Registration

•You must be a licensed healthcare professional to create an account
•You must provide accurate, current, and complete information
•You are responsible for maintaining the confidentiality of your account credentials
•You must notify us immediately of any unauthorized access to your account

Professional Requirements

•Valid medical license in your jurisdiction
•Institutional affiliation verification (where applicable)
•Compliance with professional medical standards and ethics
•Ongoing credential maintenance and renewal

Acceptable Use

Permitted Uses

• Clinical decision support and documentation assistance
• Patient care optimization and quality improvement
• Medical education and professional development
• Healthcare research (with appropriate approvals)

Prohibited Uses

• Using Services without appropriate medical training or licensure
• Relying solely on AI recommendations without clinical judgment
• Sharing account credentials or allowing unauthorized access
• Attempting to reverse engineer or copy our proprietary algorithms
• Using Services for illegal activities or fraud
• Introducing malicious code or attempting to breach security

Privacy & Data Protection

Your privacy and the protection of patient data are fundamental to our service. Please review our complete Privacy Policy for detailed information.

HIPAA Compliance

• Business Associate Agreement required
• PHI encrypted at rest and in transit
• Minimum necessary standard applied
• Audit logs maintained

Data Security

• SOC 2 Type II certified
• Multi-factor authentication
• Regular security assessments
• Immediate breach notification

Intellectual Property

SynThera's Rights

SynThera owns all rights, title, and interest in and to the Services, including:

•Proprietary AI models, algorithms, and software
•User interface design and platform architecture
•Clinical knowledge bases and medical ontologies
•Trademarks, trade names, and service marks

User Content

You retain ownership of your clinical data and patient information. By using our Services, you grant SynThera a limited license to process this data solely for providing our Services and improving healthcare outcomes, subject to strict privacy and security protections.

Disclaimers

Medical Disclaimer

SynThera is a clinical decision support tool and does not constitute medical advice, diagnosis, or treatment. Healthcare professionals must use their clinical judgment and expertise when making patient care decisions. SynThera is not liable for any clinical decisions made by users.

Service Availability

While we strive for high availability, our Services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted access or error-free operation. Users should maintain backup clinical documentation processes.

AI Limitations

AI recommendations are based on available data and statistical models. Results may vary and should always be validated through clinical assessment. We continuously improve our models but cannot guarantee 100% accuracy in all clinical scenarios.

Limitation of Liability

To the maximum extent permitted by law, SynThera's total liability for any claims arising from these Terms or your use of the Services shall not exceed the amount paid by you for the Services in the twelve months preceding the claim.

SynThera shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

Healthcare Context: Users acknowledge that clinical decisions and patient outcomes are influenced by numerous factors beyond our Services. Healthcare professionals maintain full responsibility for patient care decisions.

Termination

Termination by User

You may terminate your account at any time by contacting our support team. Upon termination, you will lose access to the Services, but we will retain data as required by law and our data retention policies.

Termination by SynThera

We may suspend or terminate your access immediately if you:

•Violate these Terms or our Acceptable Use Policy
•Engage in fraudulent or illegal activities
•Compromise the security or integrity of our Services
•Fail to maintain required professional credentials

Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Boston, Massachusetts.

International Users: Users outside the United States acknowledge that their use of SynThera Services is subject to U.S. law and healthcare regulations, including export control laws.

Terms of Service

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